Terms and Conditions

These Terms and Conditions (“Agreement”) govern your access to and use of the website located at www.voctos.net, along with all associated digital marketing services provided by Voctos (“Company”). By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by this Agreement in full. If you do not agree with any provision herein, you must discontinue use of this Site and its services immediately.

Voctos reserves the right to update or modify these Terms at any time without prior notice. Any continued use of this Site following such modifications constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to remain informed of any changes.

Restriction of Liability

Voctos provides its website content, tools, and digital marketing services on an “as is” and “as available” basis. While we strive for accuracy and quality across all content and deliverables — including SEO strategies, Generative Engine Optimization (GEO), AI Search Optimization, Search Engine Reputation Management (SERM), Google Ads campaigns, and all related services — we make no warranties, express or implied, regarding the completeness, reliability, or fitness of any information for a specific purpose.

To the fullest extent permitted by applicable law, Voctos, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — this Site or any services provided. This includes, but is not limited to, loss of revenue, loss of data, loss of business opportunity, or reputational harm. Our maximum aggregate liability to you for any claim shall not exceed the total fees paid by you to Voctos in the three (3) months preceding the incident giving rise to the claim.

References to any third-party tools, platforms, or services on this Site — including Google, SEMrush, Bing Ads, or others — are for informational purposes only and do not constitute endorsement. Voctos is not responsible for third-party content, availability, or actions.

Payment & Refund Policy

This policy applies to all digital marketing services purchased through Voctos, including SEO management, GEO services, AI optimization, SERM, Google Ads management, content marketing, social media marketing, link building, mobile app marketing, guest posting, and any other service listed on www.voctos.net.

All service fees are clearly outlined in the agreed proposal or contract prior to commencement. Full payment or the agreed installment schedule must be honored to ensure uninterrupted service delivery. Voctos reserves the right to revise its pricing structure at any time; however, any changes will not affect active contracts already in force.

Fees paid for one service or campaign are non-transferable to another service offering without prior written approval from Voctos management. Given the nature of digital marketing — where strategy development, resource allocation, and implementation begin immediately upon project initiation — all fees are considered earned and are non-refundable once work has commenced.

In exceptional cases where a service has not yet been initiated, refund requests may be considered at the sole discretion of Voctos management and must be submitted in writing within 7 days of payment. Any approved refunds will be processed within 14 business days via the original payment method.

For billing inquiries or service-related concerns, please contact our team at [email protected] or call us at +2 01008053953. Our team is available during business hours to address your questions promptly and professionally.