At VOCTOS, we believe that trust is the foundation of every successful partnership. We are a performance-driven digital agency specializing in SEO, Generative Engine Optimization (GEO), AI Search Optimization, and Search Engine Reputation Management (SERM). The same rigor and transparency we apply to our client campaigns, we apply to how we handle your personal data. This Privacy Policy outlines what information we collect, why we collect it, how we protect it, and the choices you have over it.

By visiting our website or engaging with our services, you agree to the practices described in this policy. If you have any questions at any point, our team is available and happy to respond.

What Information We Collect

We collect two types of information: information you give us directly, and information collected automatically when you browse our site.

When you fill out a contact form, request a free audit, subscribe to our newsletter, or reach out for a proposal, you provide us with details such as your name, email address, phone number, company name, and website URL. We use this information solely to respond to your request, deliver the service you asked about, and follow up where relevant. We never use this data for purposes beyond what you consented to when submitting it.

When you visit our website, our servers and analytics tools automatically log certain technical data. This includes your IP address, browser type and version, the device you are using, the pages you visit, the time and duration of your session, and the source that referred you to our site. This data is collected in aggregate and anonymized form. We use it to understand how our audience interacts with our content, improve site performance, and refine our digital marketing strategies. It is not used to identify you as an individual.

How We Use Your Information

Every piece of data we collect serves a defined purpose. We use the information you provide to communicate with you about your project or inquiry, to send relevant service updates or educational resources you opted into, to prepare tailored SEO or GEO audits and proposals, and to improve the overall quality of our website experience. We do not sell your data, we do not rent it, and we do not share it with third parties for their own marketing purposes. Full stop.

Where we engage trusted third-party vendors, such as CRM platforms, email delivery services, or analytics providers, those partners operate under strict data processing agreements and are permitted to use your information only for the purpose of supporting the services we provide to you.

Cookies and Analytics

Our website uses cookies to function properly and to help us understand visitor behavior. Cookies are small text files stored in your browser. We use first-party cookies for session management and site functionality, and third-party cookies from platforms like Google Analytics to track aggregated usage patterns. You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect the functionality of some parts of the site.

We also use Google Tag Manager and similar tools to measure the performance of our campaigns and landing pages. The data collected through these tools is processed in accordance with Google’s privacy terms and our own data governance standards.

Data Security

Protecting your data is not a formality for us — it is a responsibility we take seriously. Our website runs on HTTPS with SSL/TLS encryption. Access to our internal systems is protected by role-based access controls, strong authentication requirements, and regular security reviews. Personal data is stored on secure, firewall-protected servers and is accessible only to team members who need it to serve you.

While we implement industry best practices for data security, no system connected to the internet can be guaranteed to be completely impenetrable. In the unlikely event of a data breach that affects your personal information, we commit to notifying you promptly and taking all necessary corrective steps.

Information Sharing and Disclosure

We do not trade, sell, or share your personal information with external parties for advertising or commercial purposes. There are limited circumstances where we may disclose information: when required by applicable law, court order, or governmental authority; when necessary to protect the rights, property, or safety of VOCTOS, our clients, or the public; or in the event of a company merger or acquisition, in which case affected users will be notified before their data becomes subject to a different privacy policy.

We may share aggregated, anonymized data that cannot be used to identify you with research partners or publish it as industry benchmarks. This type of data has no connection to your personal details and carries no privacy risk.

Third-Party Links

Our website and content may contain links to external resources, partner pages, or tools we reference for educational purposes. Once you leave our website, this Privacy Policy no longer applies. We have no control over and take no responsibility for the content or privacy practices of third-party websites. We encourage you to review the privacy policy of any external site you visit.

Your Rights and Choices

You have clear rights over your personal data. You can request access to the information we hold about you at any time. You can ask us to correct inaccurate data, to delete your data entirely, or to restrict how we process it. If you subscribed to our communications, you can unsubscribe at any time using the link in any email we send, or by contacting us directly. We will honor all requests within a reasonable timeframe and without condition.

If you are located in a jurisdiction with specific data protection regulations, such as the GDPR or similar frameworks, the rights and protections outlined in those regulations apply to you in full, and we are committed to complying with them.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Contact and inquiry data is typically retained for up to 24 months following last contact, after which it is securely deleted or anonymized. You may request earlier deletion at any time.

Children’s Privacy

Our website and services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a child has submitted personal data to us, we will delete it immediately.

Changes to This Policy

The digital landscape evolves constantly, and so do we. As we expand our capabilities in AI search optimization, generative engine visibility, and reputation management, this policy may be updated to reflect new practices, technologies, or legal requirements. We will always publish the most current version on this page, and for significant changes, we will provide additional notice. Your continued use of our website after any update constitutes acceptance of the revised terms.

This policy was last reviewed and updated in 2025.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to us directly. We take every privacy inquiry seriously and commit to a timely, transparent response.

VOCTOS Digital Agency
Point 9 Mall, Downtown, New Administrative Capital, Cairo, Egypt
Email: [email protected]
Phone: +20 100 805 3953